The Information Systems Wing (ISW) will launch the Case Management and Investigation System (CMIS) on December 9 to replace the existing Communal Information System (CIS). It will provide better support for frontline officers to manage and investigate reported cases.

The CMIS contained six key features and four of them, namely "Enhanced Consistency and Supervision", "Enhanced Operational Efficiency", "Enhanced Crime Analysis and Action Planning" and "Enhanced Case Management" have been introduced in the last two issues of OffBeat. The remaining two key features are:

5. Strengthened Data Security and Audit Trail

To further protect information security, CMIS users will be assigned different security levels to access the respective types of information according to their posts and ranks. This measure can prevent unauthorised users from reading and searching restricted data. The CMIS will also enhance security control on data protection by introducing audit trail measure, for which all user activities will be captured and monitored. All CMIS printouts containing personal data will have watermarks, which contain information on who generates the report and when and where the report is printed.

6. Research Capability

The CMIS incorporates resourceful search functions, such as Basic Search, Advanced Search and e-FIND, which can enhance data analysis and searching capability of all Force members. Furthermore, the searching results can be shown in Geographic Information System (GIS), which can provide a holistic view of crime mapping for crime analysis and deployment planning.

System Rollout

Having successfully gone through the stages of System Analysis and Design, User Acceptances Test and various system tests, the CMIS will go live on the afternoon of December 9. During the system switchover, the CIS will shut down by the end of December 8, followed by the data migration from CIS to CMIS. Prior to the CMIS rollout, a set of Manual Procedures have been provided to all frontline units, including Report Rooms, Uniform Branch Sub-Units and crime teams for temporary replacement of CIS functions.

To support frontline duties during the system suspension, the ISW has delivered a series of trainings, briefings and table-top drills on the Manual Procedures to various users. CMIS Helpdesk with 10 phone lines will also be set up to provide round-the-clock support and troubleshooting services for users.

The ISW will continue to review the performance of information and communications technology equipment and applications as well as conduct necessary upgrade with a view to enhancing operational efficiency of local policing services.