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Colleagues from the Major System Division, Information Systems Wing have been working hand in hand with the Police Licensing Office ever since the very first draft of this programme. Enhancement of the version has been continuing with a view to providing a comprehensive and user-friendly computer system to ease the workload of frontline counterparts. The system is able to eliminate double-counting and sort out cross-division/district/region public order events, hence the figures produced are more accurate, Furthermore, various statistical reports in different formats may be able to produce with just a simple "click" for analysis and management purposes. The system also provides functions for fast-track "sorting" and "searching" which facilitate quicker data retrieval.
Despite the fact that the system has been in operation for two years and training sessions have been conducted for frontline formations, persistent discrepancies between the manual and computer records still exist. The most common flaws identified so far were the incomplete data input and/ or the RN was not "closed" properly upon the completion of an event. It is imperative that frontline officers must, upon the creation of a record, enter all relevant data correctly into the system and supervisory officers must, upon completion of an event, ensure that the record is closed with all data filled in properly.
The benefits that the system may bring along are obvious for efficiency and effectiveness. Notwithstanding that, without full support from frontline counterparts in ensuring the system is properly maintained, the compilation of manual monthly return on public order events cannot be ceased. As such, continual effort of frontline officers in ensuring the proper maintenance of the formation public order event data is crucial to the accuracy and success of the system.
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