The course aimed at giving JPOA representatives a better idea of the internal communication in the Force, issues related to pay and welfare, and the relevant policies and procedures. It is hoped that after the course, the representatives would be in a better position to handle enquiries or requests for assistance from their members, and more effectively play the role as a communication link between the management and the staff.

The course covered a wide range of topics, and speakers from Personnel Wing, including Staff Relations Group, Welfare Services Group, Psychological Services Group, Human Resources Branch, and Conditions of Service and Discipline Branch, introduced their work, services, policies and procedures, as well as recommendations of the Grade Structure Review.

The Complaints and Internal Investigations Branch also briefed the attendees on the complaints handling mechanism and the new developments of integrity management. There was also a session in which Police Public Relations Branch Chief Superintendent Ng Ka-sing exchanged views with two media veterans, Mr Leung Ka-wing and Ms Li Wai-ling, on the media's roles, Force image and ways to tackle negative media messages.

In addition, Ms Maria Tam Wai-chu, JPOA Founder-President and a Hong Kong Deputy to the National People's Congress, also gave a talk on developments in the Mainland, while Dr Sung Lap-kung of the City University analysed, from the perspective of public administration, issues related to the staff side's pursuit of better pay and conditions of service.

Speaking at the conclusion of the training course, Deputy Commissioner (Management) Tsang Wai-hung reiterated that the Force management had all along attached great importance to maintaining good relationships with Staff Associations. He noted that close communication between management and staff would foster esprit de corps, thereby facilitating successful implementation of Force strategies and strengthening management within the Force.

Representing over 20,000 junior police officers, the JPOA serves the important role as a bridge of communication. Mr Tsang commended that the JPOA, in discharging this role, always provided useful feedback and views, and would evaluate all stakeholders' needs in pursuing reasonable rights and benefits for staff. Such an approach helped create a win-win situation on various issues.

Talking about the Force Strategy for Integrity Management, Mr Tsang emphasised that officers' personal integrity and probity were of utmost importance to the image and reputation of the Force. The Strategy aims to enhance officers' awareness of personal integrity, reinforce Force values, and build a culture of integrity with an effective communication strategy and the involvement, commitment and leadership of supervisors.

He hoped JPOA District and Unit Representatives would actively assist in promoting and strengthening a culture of integrity within the Force. As regard the Grade Structure Review, Mr Tsang hoped both the staff side and Force members would continue to act rationally and moderately in expressing their views and pursuing their requests.

Mr Tsang and Mr Chung Kam-wa, Chairman of JPOA, both considered that given the increasingly complicated social environment, the role of JPOA District and Unit Representatives in enhancing internal communication in the Force would become more and more important. They hoped all representatives would work closely for future development of the Force.

Mr Chung saw the course as a great success, benefitting all representatives, and hoped similar courses would be organised on a regular basis.

Deputy Commissioner (Management) Tsang Wai-hung calls on JPOA representatives to help nurture a culture of integrity within the Force