Certificate of No Criminal Conviction (CNCC)

Information

The issuance of Certificates of No Criminal Conviction (CNCC) is a charged service provided by the Hong Kong Police Force which is solely in connection with a person's application for various types of visa, such as visit, student or resident visa, or for adoption of children. Applications for the Certificate for any other purposes will not be accepted.

What’s New

  • Starting 9 November 2026, the Hong Kong Police Force will progressively introduce the “Self-service Kiosk +” equipped with fingerprint-taking service at the locations listed below. Online applicants who submitted their CNCC application by “iAM Smart+” can tender fingerprints at these “Self-service Kiosks+” by appointment.

    Launch Date and Time Location
    9 November 2026 9 a.m. Kwun Tong District Police Station
    The schedule will be updated in due course

    Please click here to watch the short video introducing the fingerprint-taking service at the “Self-service Kiosk+”.

  • Important Notice: With effect from 30 March 2026, in general, applicants who meet the below listed conditions will NOT be required to submit fingerprints*:

    1.

    Using “iAM Smart” to log into the Online Applications Platform to make application; and
    2.

    Application purpose not related to business involving child or mentally incapacitated person (e.g. child adoption).

    *However, under special circumstances, applicants meeting the above listed conditions will STILL be required to submit fingerprints to authenticate their identity.

    Note: Please refer to the FAQ regarding the new measure.


Notice

  • To submit CNCC application, you must bring along the following documents:
    • a completed application form (online applicant only requires to fill in the application form on the Online Applications Platform);
    • a signed fingerprint consent form;
    • Standard personal data form (Only required for visa applications) (Optional);
    • Hong Kong Identity (HKID) card / valid Travel Document;
    • The request letter from the relevant Consulate / Immigration Authority / Government Authority which contains the applicant’s name and clearly indicates that the production of the Certificate is required. There should also be contact details including BOTH postal address and email address of the relevant Consulate / Immigration Authority / Government Authority for the receipt of the application result;
    • The documents proving the applicant’s relationship with the “visa principal applicant” for the application. (Only required if the request letter only mentioned the name of the principal applicant and does not contain the applicant’s own name)
    • A full set of the applicant’s fingerprints taken by law enforcement agency / Consulate where the applicant presently resides. (Only applicable to applicant outside Hong Kong. For details, please refer to the Notes to Applicants outside Hong Kong. ); and
    • Processing fee of HK$340 per person


Application Method

Online Application
How to Sign Up for ‘Digital Services Logon’ Account Instructional video
Click here to enter the Online Applications Platform Instructional video

(With effect from 30 March 2026, in general, applicants who meet the listed conditions will NOT be required to submit fingerprints)

Apply in Person at the CNCC office (Appointment is required)
Click here to enter the Online Booking System

(“iAM Smart” or “iAM Smart +” is required to login the system to make the appointment) 		Instructional video

  • Fingerprint Taking Service
    This office provides free Fingerprint Taking Service for the public. If you are not applying for the CNCC whereas you only require assistance from the police to obtain a set of fingerprints for application of police check of overseas countries, please visit the CNCC office for the service. Members of the public must book an appointment through the Online Booking System (OBS). Those without an appointment will not be processed. Please refer to question 23 of “Frequently Asked Questions” of our webpage.


Enquiry

CNCC office Address 14/F, Arsenal House, Police Headquarters, 1 Arsenal Street, Wan Chai, Hong Kong
Telephone • For enquiry about application matters (e.g. documents required), please call 2860 6557
• If you use online application and require technical support (e.g. failed to upload document), please call 8226 1886
Email cncc-enquiries@police.gov.hk
Fax 2200 4321