PSYNET - AQ, Part II Last issue we introduced Dr Paul Stoltz's Adversity Quotient (AQ) concept, where the score reflects our attitude in the face of adversity. Inherent in this is our perceived control over difficulties, whether we hold ourselves accountable, and whether we let the setback worsen. Course of action based on these dimensions affects our willingness to turn obstacles into opportunities. The mere identification and acknowledgement of our weaknesses and strengths, reflected by the 'CORE' dimensions is not enough to boost our ability to face adversity. Unless we're committed to change what hinders us and enhance what impels us, we remain at square one. Dr Stoltz introduced skills termed the L-E-A-D sequence (listen, explore, analyse and do something). L = Listen: Begin with a conscious effort to identify our responses in adverse situations. What thoughts come? Are they high or low CORE dimension? Do I have control? Responsible and accountable? Is it specific to the situation or is it about me? Is this permanent? Reinforce high AQ answers and challenge low ones. E = Explore: Explore origins and ownership of difficult situations. What are the possible origins? What part is my fault? What could I have done? How responsible and accountable was I? Central is the belief accepting appropriate ownership, not blame, was essential to impel us to take charge of a situation. Over blaming ourselves or deflecting responsibility brings stagnancy. A = Analyse the Evidence: Question low AQ answers, challenge and correct distorted thoughts and beliefs. What evidence is there I have no control, or adversity reflects me as a person, or will last longer than I initially think? These questions often bring more constructive and realistic views. D = Do Something: Doing something in an inappropriate time can be more devastating than if we remain still. This is particularly true when emotions have the better of us. STOP and THINK! What info do I need? How to get it? How can I gain even a little control? When would be appropriate to do it? Actions must be meaningful otherwise they're pointless. Thorough plans allow meaningful action. To manage adversity, study how we react, how to change or improve situation handling, believe in beating the odds. Allow a change of perception through questions. Be accountable. Avoid victimhood. Take well-planned action. 'Helpless assumptions create hopeless reality'. High AQ is essential in law and order as officers constantly respond to a plethora of adversities. (For enquiries contact PSG on 2866-6206.) << Back to Index >>